Frequently Asked Questions
Everything you need to know about the California Minimalist lifestyle.
What is the standard shipping timeframe?
Orders are typically processed within 2-3 business days. Domestic shipping via UPS or FedEx usually takes 5-7 business days, while international delivery times vary by destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Where are Heidi Merrick garments produced?
We take pride in our local production. The majority of our collection is designed and manufactured in our Los Angeles atelier to ensure the highest quality and ethical standards.
How do I determine my size?
Each product page features a specific size guide. Our silhouettes often embrace a California ease; if you are between sizes, we generally recommend sizing down for a more tailored fit or staying true to size for a relaxed look.
Do you offer international shipping?
Yes, we ship worldwide. International customers are responsible for any customs duties or taxes incurred upon arrival in their destination country.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our customer service team immediately for assistance.